At Posh Support Services, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, store, and use your personal information in line with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. Whether you are a client, supplier, or job applicant, your trust is important to us.

 1. Who We Are

Posh Support Services is a UK-based service provider offering cleaning, hospitality staffing, SIA security, and outsourced workforce solutions. We are the data controller responsible for your personal information.

 2. What Data We Collect

We may collect and process the following types of data:

• Clients & Partners: Name, company details, contact numbers, service locations, billing information

• Staff & Applicants: Name, address, right-to-work documentation, emergency contacts, bank details, employment history

• Website Visitors: IP address, browser type, site interaction (cookies – see Section 7)

 3. How We Use Your Information

We use your data to:

• Deliver our services and staffing agreements

• Manage contracts, payroll, invoicing, and communications

• Ensure legal and regulatory compliance

• Improve our services and website experience
  We do not sell or share your data for marketing purposes.

 4. Data Security

We take data protection seriously. All personal data is stored on secure, encrypted systems with access restricted to authorised personnel only. Paper records are securely stored or destroyed in line with our data retention policy.

 5. How Long We Keep Your Data

• Client and contract data is kept for 6 years (financial/legal obligations)

• Employee records are retained for 6 years after employment ends

• Job applicants not hired will have their data deleted after 12 months unless consent is given for future roles

 6. Sharing Your Data

We may share personal data with:

• Regulatory bodies (HMRC, SIA, etc.), where required

• Background check providers (with applicant consent)

• Our accountants, legal advisers, and insurers
  All third parties must meet our privacy and data security standards.

7. Cookies & Website Data

Our website may collect non-identifiable user data via cookies for analytics and performance monitoring. By using our site, you agree to this use. You can change your cookie settings in your browser at any time.

 8. Your Rights

Under GDPR, you have the right to:

• Access, update, or request deletion of your data

• Object to processing or request restriction

• File a complaint with the Information Commissioner’s Office (ICO)
  To exercise your rights, please contact us using the details below.