A Swift Response to Red Rock Property Management’s Blocks in South East London
Posh Posh Support Services is equipped with the right team and the necessary tools to handle any situation swiftly and efficiently. This case study highlights how we deployed our rapid response cleaning team to address a time-sensitive issue for Red Rock Property Management. We take pride in delivering quick, high-quality solutions, consistently exceeding expectations to ensure complete client satisfaction.
The property’s residents and the management team at Red Rock were highly impressed with our rapid response and efficient service.
Our quick turnaround exceeded their expectations, adding us to their approved contractor list. Since then, we’ve continued to provide services across their other sites. See their feedback below
The property management company faced a tough situation when they took on new blocks in South Norwood. The site was in dire need of a deep clean, and there was no time to waste.
They reached out to us on a Friday, giving us the full brief and explaining the urgency of the task. They needed us to jump into action and get the job done quickly and efficiently.
At Posh Posh Support Services, we always provide personalised cleaning services tailored to each site. After receiving an urgent request from the Property Manager on Friday, we committed to surveying the site on Saturday. We conducted a risk assessment, and then sent a quote, needing only the access code to proceed.
On Saturday, our site supervisor assessed the blocks and developed a cleaning plan. By Monday morning, we submitted an intervention plan, cleaning schedule, and pricing for a deep clean and for regular cleaning. The property manager approved and signed the contract on the same day.
On Tuesday, our team completed a thorough deep clean of the communal areas, grounds, and car park. We sent the property manager proof of service with photos and we placed a timesheet on site to be complete after each visit with photos taken at each visit.
This case study showcases our ability to deliver quick, high-quality solutions in urgent situations. By addressing the needs of the site efficiently, we exceeded client expectations.
Our ongoing partnership with Red Rock Property Management reflects our commitment to reliable, professional service, and we look forward to supporting them in future
We use the latest technology and industry best practices for top-notch cleaning and security services.
Our solutions are tailored to you, from customised cleaning schedules to specialised security measures.
Operating within the M25, we provide exceptional cleaning for offices, residential communal areas, and public places.
We offer robust physical security support nationwide, every day of the year, 24 hours a day.
We maintain high standards and continuously strive to improve and innovate.
Reliable staffing solutions for the hospitality and entertainment industry, ensuring seamless operations, exceptional service, and unforgettable experiences for service users.
